We were talking about who wanted to go into Ramallah. Suppose someone comes with a child, a grandmother, whoever, shows me documents, says he needs to get to the hospital in Ramallah, he has a doctor’s appointment. The procedure, as far as I understand it, as someone who sat through the briefing, is that people like that can go through. I let the guy through, and after a few minutes the next checkpoint’s on the radio, they say, “What the hell, why did you let him through?” But there’s a procedure, and he can go. They don’t want to let him through. I don’t know why.

They’d say, “I don’t want to,” or “You didn’t understand the briefing”? No, it’s all very much up to individual interpretation. The briefing didn’t go into detail. They tell you, “Okay, if there are humanitarian cases, they can go through.” What exactly are humanitarian cases? It’s very much up to the interpretation of the person in charge of the checkpoint at that moment. The guys at the next checkpoint, they started calling me “UN guy” all the time, because I’d let people through who they thought shouldn’t go through. They’d say, “What the hell?” They, like, it’s really not organized who can go and who can’t. It was totally . . . It could be based on what’s going on with the guy in charge of the checkpoint, with his girlfriend back home, or how long he’s been on the base. Really, it’s up to the guy’s personal issues at that moment. It’s not, it’s not like someone comes and tells you what to do, no one’s coordinating it, not the operations room. There’s no procedure where you get on the radio to the operations room, and ask, “Okay, there’s a guy right here . . . Can he go? Not go?” Sometimes you do that. Sometimes whoever was in the field decided. It was all a very big mess.